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The Art of Tenant Retention in Austin

Austin Property Manager Shaking the Hands of Satisfied TenantsThe secret to a gainful Austin rental home is all about drawing in and keeping good tenants. This means finding tenants who pay punctually, tend to the property, and get on well with the neighbors. But just because you’ve filled the vacancy doesn’t mean your responsibility is completed. One of the huge lapses a property owner can do is scaring off those same tenants caused by indifference or a communication breakdown.

Good thing, there are numerous actions that property owners can do to retain the tenant. Quite possibly the more feasible and most critical plot is to start and establish good relations with the tenant by checking in on them every now and then. Good tenant communication can go a long way towards a happy, satisfied tenant.

This plan works okay when consolidated with a second, and in a like manner, relevant scheme: being proactive about maintenance and repair. Tenants yearn to move in a home that is in perfect condition and get a landlord who not only reacts in an opportune time to repair requests but also works on routine maintenance without being solicited. A property owner who shows more than satisfactory property maintenance practices will greatly inspire their tenants to do their part as well.

On top of regularly scheduled maintenance, owners can augment tenant retention by involving the tenant in maintaining the property. Engage in conversations with the tenant regarding how they are liking the rental home and if there are things that need looking after or improvement. Quite a few owners dare to ask such questions, scared that tenants will request for exorbitant or impractical renovations or replace kitchen appliances. But look at the alternative: if the tenant leaves, you’ll end up spending far more finding their replacements and setting up the property for a new tenant than procuring that brand new dishwasher (or carpet, or sprinkler repair) they requested.

If it happens that a quality tenant is evaluating a move, try to figure out why they are going off and whether there’s something you could offer to them to make them stay. Oftentimes, if a tenant is moving to some other rental house in the same neighborhood, there’s a specific reason that can be countered or an obstacle that can be overcome. Always keep in mind, keeping a quality tenant is a far more profitable strategy than operating a revolving door rental house.

In the long run, tenant retention is an art that can be learned and perfected eventually. The exciting news is that the professionals at Real Property Management LoneStar can collaborate with you fully. We understand what it takes to look for and keep quality renters in Austin. We make healthy tenant relationships look easy and can take care of the day-to-day communication for you. If you want to know more details, please contact us online or call our Austin office at 512-520-9060 or our Dallas office at 972-949-2000 for more information.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.