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What Is a Property Management Guarantee? Do You Really Need One?

It can be tough to trust a guarantee these days! Can you believe that the company will honor it? Does a company that offers a guarantee give you more confidence that they stand by their work?

  • When it comes to your investment properties, do you believe in your San Antonio property management company?
  • Do they uphold what they offer as property management services in San Antonio?
  • Do they do what they say they will for you and your tenants?

An expert San Antonio property management company should deliver on every promise.

Tried and true processes, local experience, and industry expertise help reduce mistakes while your properties generate more profit—but sometimes, things go wrong. If something goes wrong, how will your property manager make it up to you? 

Whether you’re assessing the value of your current San Antonio property management company or looking to make the switch, you should be looking closely at whether or not they offer some form of property management guarantee. Don’t lose money if something unexpected happens!


What is a Guarantee?

While the two concepts are similar, a property management guarantee is different than a warranty. A warranty is a promise that a product or service will perform as-promised, usually within a designated amount of time. In most warranty situations, a company repairs or replaces a product—as long as the product shows a defect that caused it to malfunction. 

In general, a guarantee is a promise to fulfill obligations in certain conditions, or if specific circumstances take place. A guarantee helps protect you if an unexpected factor affects the results you anticipated from a company or service.

Property Management Guarantees for Investment Properties

When it comes to your investment properties, you want a professional property manager in San Antonio that provides a guarantee for your peace of mind.

Things can go wrong when you mix tenants and rental properties—even with a thorough screening process in place. Your property manager should have the experience to find and place the best tenants for your properties. However, when the unexpected happens and a tenant needs to break a lease, a property management guarantee helps protect your income. 

Protection Against Your Biggest Fears 

What are your biggest fears as an investment property owner? From property damage to bad tenants, even the best-laid plans to protect your investment can lead to an unexpected outcome.

An expert property manager in San Antonio knows how to manage your portfolio to generate the long-term profits you need. They also know what to do when something goes wrong. A property management guarantee helps mitigate the “X” factors that arise when working with people living in your investment properties.

The best property management companies have everything in place to find your ideal tenants. They use:

  • Professional marketing to list and attract quality tenants
  • A thorough screening process to make sure your tenants can afford your property and pay bills on time
  • Expert maintenance services to keep your properties in excellent condition before, during, and after your current tenants.

Expert property managers understand the importance of placing excellent tenants in your property. When it’s time for a new tenant, they follow the process to select only the best tenants for your rental.

This kind of property manager knows that a guarantee is not a replacement for best practices concerning your portfolio—but that it is a sign of their commitment to you to provide additional peace of mind.

Sometimes Life Happens

When life happens, even the best tenants might need to end their lease early. Maybe they need to relocate for a job, or they can no longer afford your property. Sometimes, tenants who start as “good” tenants can turn into bad tenants that require removal from your property.

When those things happen, a property management guarantee means investors don’t stand to lose everything if a tenant leaves your property before the lease term ends. Your property manager should stand by their commitment to finding excellent tenants who fulfill the terms of your lease agreement. If a tenant falls short of that promise, your property manager needs to make it right.

Know What to Look for in a Guarantee

Don’t take their word for it! When a professional San Antonio property management company offers a tenant guarantee, get the details. Never take the word “guarantee” lightly: a trusted property manager should stand by their work and the promise of a guarantee.

When a tenant doesn’t work out well in your property, look for a property manager who:

  • Waives the leasing fee for finding a new tenant for your property when they were responsible for placing the tenant.
  • Creates a lease agreement that protects property investors from tenant property damage, late rent payments, early lease termination, or property abandonment.
  • Screens future tenants thoroughly to ensure the best replacement possible for your investment properties.

If you lose a tenant, and it’s time to take advantage of a Tenant Replacement Guarantee, it should never be challenging to get your property manager to honor it: hold them to their promise!

Smiling real estate agent completing contract with couple

Professionals Stand by Their Guarantee!

It’s not enough to offer a guarantee—your property management partner also needs to stand by it! Real Property Management Campanas understands the value and importance of our Tenant Replacement Guarantee. It’s our job to place quality tenants who fulfill the term of every lease agreement. 

When a tenant needs to break a lease agreement, it’s on us to get a new tenant into your property—without charging the leasing fee. Contact us to learn more about the guarantees included with our property management packages!


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When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

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